What is Urgent Quest?
Urgent Quest makes subtle gaming-inspired clothing and accessories for people who want the reference without wearing a billboard. If you know, you know.
Are your products made to order?
Most Urgent Quest products are produced to order. This helps us keep the range flexible and avoid unnecessary stock and waste.
How long will my order take?
Your item needs to be produced before it is dispatched. Delivery estimates and costs are shown at checkout. See our Delivery & Returns page for more information.
Will everything in my order arrive together?
Not always. Different products can be produced or fulfilled separately, so an order may occasionally arrive in more than one package.
How do I choose a size?
Have a look at our Size Guide and compare the garment measurements with something you already own. If you’re between sizes and prefer a relaxed fit, the larger size is usually the better choice.
What if my order arrives damaged or incorrect?
Contact us as soon as possible with your order details and photographs of the issue. We’ll look into it and help get things sorted.
Can I return an item?
Please read our Delivery & Returns page and contact us before sending anything back. Return arrangements can vary by product because many items are produced to order. Your statutory rights are unaffected.
How can I contact you?
Use the Contact page on the site and we’ll get back to you as soon as we can.